At detecho.shop, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or purchase our car lifts.
1. Information We Collect
- Personal Information: When you make a purchase, we collect your name, billing address, shipping address, payment information (processed securely via Stripe), email address, and phone number (+1 803 670 4868).
- Device Information: We automatically collect certain information about your device, including your IP address, time zone, and some of the cookies that are installed on your device.
2. How We Use Your Information
- Order Fulfillment: We use your personal information to fulfill any orders placed through the site, including arranging for shipping from our Georgia warehouse and providing you with invoices and order confirmations.
- Communication: We use your information to communicate with you regarding your order and to provide technical support.
- Compliance: We use your data to screen for potential risk or fraud and to comply with legal obligations.
3. Sharing Your Personal Information
- Service Providers: We share your Personal Information with third parties to help us use your Personal Information, as described above (e.g., Shopify/WooCommerce to power our store and Stripe for payments).
- Freight Carriers: Your contact information is shared with our LTL freight carriers to coordinate the delivery of your equipment.
4. Your Rights (GDPR & CCPA)
- UK GDPR: As a UK-registered company (DETECHO LTD), we comply with the UK General Data Protection Regulation. You have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted.
- CCPA: For our US customers, we respect your rights under the California Consumer Privacy Act regarding the collection and sale of personal data.
5. Data Retention
- When you place an order through the site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
6. Security
- We use industry-standard encryption (SSL) to protect your data during transmission. Your payment details are handled entirely by Stripe and are never stored on our servers.
Contact Us
DETECHO LTD Email: support@detecho.shop
Phone: +1 803 670 4868
UK Office: Cray Avenue, Orpington, England, BR5 3QB
US Warehouse: 320 Morgan Lakes Blvd, Pooler, GA 31322